Comen and its affiliates and subsidiaries ("Comen", "our", "we" or
"us") respect your rights to privacy and personal data protection.
Comen appreciates the interest you have shown in our company,
products and services by visiting our websites such as en.comen.com
or other related communication channels, including, but not limited
to, our social media pages, channels, mobile apps and/or blogs
(together "Comen Pages"). This Privacy Notice applies to all the
Personal Information Comen collects online and offline when you
interact with Comen, such as when you visit Comen Pages, when you
use the products or services offered by Comen, when you purchase
products of Comen, when you subscribe to newsletters and when you
contact our customer support, either as a visitor, a customer or a
potential customer, or an agent of our suppliers or business
partners, etc.
We may also provide you with separate privacy notices to inform you
how we collect and process your Personal Information for some
specific circumstances like products, services or projects offered
by Comen. Such separate privacy notices shall in principle prevail
over this Privacy Notice if there is any conflict or inconsistency
between the separate privacy policies and this Privacy Notice,
unless mentioned or agreed otherwise.
The term “Personal Information” in this Privacy Notice refers to
information relates to you or allows us to identify you, either
directly or in combination with other information that we hold. We
encourage you to keep your personal settings and Personal
Information complete and current.
We may obtain personal information through the Channels. The types
of personal information we may obtain include:
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Contact information (such as name, phone and fax number, email
and postal address) for you or for others (e.g., principals in
your business);
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Biographical and demographic information (such as date of birth,
age, gender, job title/position, marital status and dependent,
spousal and other family information);
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Location data (such as data derived from your IP address,
country and zip code) and the precise geolocation of your mobile
device where we have provided notice and choice, as appropriate;
We collect this Personal Information to help you complete your
purchase and/or registration of your product and/or services. We may
contact you via email, SMS and other digital channels, such as
mobile apps and social media. To be able to tailor the
communications to your preferences and behavior and provide you with
the best, personalized experience, we may analyze and combine all
information associated with your Data and data about your
interactions with Comen. We also use this information to track the
effectiveness of our marketing efforts.
We may use the personal information we obtain to:
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Communicate about and administer our products, services, events,
programs and promotions (such as by sending alerts, promotional
materials, newsletters and other marketing communications);
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Conduct and facilitate surveys, sweepstakes, contests, focus
groups and market research initiatives;
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Perform data analytics (such as market research, trend analysis,
financial analysis and customer segmentation);
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Engage in ad retargeting and evaluate the effectiveness of our
marketing efforts (including through our participation in ad
networks);
- ▪Provide customer support;
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Process, evaluate and respond to requests, inquiries and
applications;
- Administer and register participants in our courses;
- Provide investor services;
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Conduct marketing and sales activities (including generating
leads, pursuing marketing prospects, performing market research,
determining and managing the effectiveness of our advertising
and marketing campaigns and managing our brand);
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Operate, evaluate and improve our business (such as by
administering, enhancing and improving our products and
services; developing new products, services and Online Channels;
managing our communications and customer relationships; and
performing accounting, auditing, billing, reconciliation and
collection activities);
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Verify your identity and protect against and prevent fraud and
other unlawful activity, unauthorized transactions, claims and
other liabilities, and manage risk exposure and quality;
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Conduct investigations and comply with and enforce applicable
legal requirements, relevant industry standards, contractual
obligations and our policies and terms (such as this Privacy
Policy and other Online Channels terms of use);
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Maintain and enhance the safety and security of our products,
services, Online Channels, network services, information
resources and employees.
We may combine personal information we obtain through Online
Channels with information we obtain through Offline Channels, as
well as other information, for the purposes described above. We may
anonymize or aggregate personal information and use it for the
purposes described above and for other purposes to the extent
permitted by applicable law. We also may use personal information
for additional purposes that we identify at the time of collection.
We will obtain your consent for these additional uses to the extent
required by applicable law.
Where required by applicable law, we will obtain your consent for
the processing of your personal information for direct marketing
purposes.
The legal basis for Comen processing your personal information as
described above will typically be one of the following:
- Your consent;
- Performance of a contract with you or a relevant party;
- Our legitimate business interests; or
- Compliance with our legal obligations.
We do not sell or otherwise disclose personal information about you
except as described here or at the time of collection. We may share
your Personal Information with our affiliates and subsidiaries
within the Comen Group for the purposes described in this Privacy
Notice.
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We may share your Personal Information with our service
providers, in accordance with this Privacy Notice and applicable
laws, in order for them to assist us in providing certain
services, such as website hosting, information technology and
related infrastructure provision, cloud service, order
fulfilment, customer service, email delivery, auditing and other
services. We will require these service providers to protect
your Personal Information that they process on our behalf with
contract or other manners.
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We may share your Personal Information with third parties, for
them to send you marketing communications, if you agreed to
receive marketing communications from them.
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We may also share your Personal Information with our business
partners where it is necessary for the purposes listed in this
Privacy Notice, for example where we may sell a product or offer
certain services to you together with our business partners.
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We may also use and disclose your Personal Information as we
believe to be necessary or appropriate: (a) to comply with
applicable law, which may include laws outside your country of
residence, to respond to requests from public and government
authorities, which may include authorities outside your country
of residence, to cooperate with law enforcement or for other
legal reasons; (b) to enforce our terms and conditions; and (c)
to protect our rights, privacy, safety or property, and/or that
of our affiliates or subsidiaries, you or others.
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In addition, Comen may also share your Personal Information to a
third party (including any agent, auditor or other service
provider of a third party) in the event of any contemplated or
actual reorganization, merger, sale, joint venture, assignment,
transfer or other disposition of all or any portion of our
business, assets or stock (including in connection with any
bankruptcy or similar proceedings).
Subject to applicable laws and regulations, you may have the
following rights in relation to your Personal Information we hold:
access, rectification, erasure, restriction on processing, objection
to processing, withdrawal of consent, and portability. More
specifically, you could submit a request to access certain Personal
Information we maintain about you; request us to update, correct,
amend, erase or restrict the processing of your Personal
Information. Where provided by law, you may withdraw consent you
previously provided to us or object at any time to the processing of
your Personal Information on legitimate grounds relating to your
situation, and we will apply your preferences going forward as
appropriate. Besides the options available in various Comen Pages,
such as the unsubscribe option contained in promotional emails, to
request to exercise these rights, you may also directly contact
Comen as indicated in the Contact Us section of this Privacy Notice.
We will respond to your requests in accordance with applicable laws
and we may need to ask you to provide additional information to
verify your identity. Please also understand that under some
circumstances we may not be able to respond to your requests for
some lawful grounds under applicable laws, for example where the
response to your requests may make us violate our legal obligations.
In your request, please make clear what Personal Information you
would like to access or have changed, whether you would like to have
your Personal Information limited from our database, or otherwise
let us know what limitations you would like to put on our use of
your Personal Information.
We maintain administrative, technical and physical safeguards,
consistent with legal requirements where the personal information
was obtained, designed to protect against unlawful or unauthorized
destruction, loss, alteration, use or disclosure of, or access to,
the personal information provided to us through the Channels.
To the extent permitted by applicable law, we retain personal
information we obtain about you as long as (1) it is needed for the
purposes for which we obtained it, in accordance with the provisions
of this Privacy Policy or (2) we have another lawful basis, stated
in this Privacy Policy or at the point of collection, for retaining
that information beyond the period for which it is necessary to
serve the original purpose for obtaining the personal information.
This Privacy Policy may be updated periodically and without prior
notice to you to reflect changes in our information practices. We
will indicate at the top of this Privacy Policy when it was most
recently updated.
Contact us at info@szcomen.com if you have any questions, comments,
concerns or complaints related to your Personal Information held by
us or in case you wish to exercise any of your data privacy related
rights. Please note that this email address is strictly for privacy
related queries.
Alternatively, you always have the right to approach the competent
data protection authority with your request or complaint.